Wait Times, Availability,

& Scheduling Process 

Each provider at CAPSS has their own independent practice, which means they manage their own schedule, fees, and insurance panels.

The best way to request services at CAPSS is by completing our New Client Inquiry Form. If a provider has availability and feels they are a good fit for your needs, they will reach out directly. Completing the form does not place you on a waitlist or guarantee services; it simply lets our providers know you are interested so they can contact you if a spot opens.

Our providers have limited availability, and response times vary widely. Sometimes you may hear back within a few days, while other times it may take several months. If no one has an opening or feels they are the right fit, you will not receive a response. If it has been a few months since you submitted a form and you believe services at CAPSS would be a good match, you are welcome to re-submit, as availability changes over time and older inquiries are archived.

We often get questions about how long the wait time is for services at CAPSS. Unfortunately, this is not something we can predict, as each provider’s schedule is managed independently and changes frequently. Therapy providers may see up to 15-20 clients per week, and it can be difficult to anticipate when a new spot will open. Testing psychologists may complete around five comprehensive evaluations per month, and are often booked out at least several months in advance.

We understand it can be frustrating or disappointing not to hear back, and we truly wish we could respond to every inquiry. Our providers do their best to respond to as many prospective clients as possible, but since each of us runs a solo private practice and manages a busy schedule, we do not have office staff to return calls or messages when we do not have openings. We receive hundreds of inquiries each month, and while we respond whenever possible, there are far more inquiries than available spots. On our website, we do our best to share clear information about the types of referrals we may have room for at any given time.

If you are having trouble finding a provider, we encourage you to reach out to Washington’s Mental Health Referral Service for Children and Teens, a free statewide service that connects families with mental health providers. Your child’s primary care provider is also a great resource for referrals!