Wait Times & Scheduling Process 

The providers at the CAPSS offices each have their own independent private practices and, as such, they each manage their own schedule, availability, fees, and insurance panels. You can read more about each provider on their individual webpages on this site.

The best way to request services at CAPSS is to complete our New Client Inquiry Form. Upon completion of this form, if a provider at CAPSS has availability and determines that they have the expertise to help you, they will reach out to you.

Please note, our providers have limited availability. If you haven’t heard back and it’s been over a few months, and you feel like you/ your child would be a good fit based on the information provided on our website, feel free to fill out the form again, and hopefully someone will have an opening this time around. Our availability does change over time and older inquiries are archived.

Please note that filling out the inquiry form does not place you on a waitlist or guarantee that you will receive services now or in the future. Rather, it is a way for you to express interest so that our providers will see your inquiry when they have an opening.

We often get questions about how long the wait is, once someone completes our form. Unfortunately, we are unable to answer this question, because each provider’s scheduling process is different, and availability changes frequently. A psychologist’s therapy schedule is often full with just 15-20 appointments per week, and it can sometimes be hard to anticipate when a current client will be wrapping up and a new spot will be becoming available. A testing psychologist can usually complete about 5 comprehensive evaluations per month, and they are frequently booked out for many months.

Sometimes you may hear back from one of our providers within just a few days, while other times you might hear back several months later. Other times, if no one has an opening or would be the right fit to help you, you may not hear back at all. On our website, we try to be as clear as possible about which types of referrals are good fits for us, and which are not.

We apologize that we are not able to respond to every client! We wish we could, and we do get back to many prospective clients who reach out to us, but not all. As we are each independent practices, we do not have a receptionist or other staff member who is able to respond to calls or messages. Thanks for understanding!

If you are having trouble locating a provider to work with you/ your child, we highly recommend reaching out to Washington’s Mental Health Referral Service for Children and Teens. This is a free service that helps locate mental health providers for families.