Frequently Asked Questions

  • Please complete our New Client Inquiry Form.

  • We see children, teens, and adults.

  • We offer testing, individual therapy, groups, and medication management for children, teens, and adults. Learn more here: https://www.capsseattle.com/services

  • We use evidence-based therapy practices including Cognitive Behavioral Therapy (CBT) and Exposure and Response Prevention (ERP). Learn more: https://www.capsseattle.com/therapy

  • We offer psychological and neuropsychological testing for children, teens and adults for autism, ADHD, learning disabilities, and more. Learn more here: https://www.capsseattle.com/testing

  • New Clients: Please complete our Inquiry Form.

    Current/ Former Clients: Please contact your provider directly.

    Fax: 206-428-6102, please clearly specify which provider your fax is for

    All others: If you have a question or announcement for CAPSS in general, and that question is not answered on our website, you can contact us via email: info@capsseattle.com.

    Note that we do not have office staff to answer calls, route calls, or respond to general inquiries as we are each separate practices.

    Learn more here: https://www.capsseattle.com/contact

  • As independent practitioners, each provider sets their own rates. That said, typical rates for therapy with CAPSS providers are ~$250/50-min session, and $3000-$6000 for a full evaluation.

    Learn more here: https://www.capsseattle.com/insurance

  • Generally, no. Most of us are out-of-network providers and do not bill insurance directly. Many families choose to use out-of-network benefits, and we are happy to provide a superbill for possible reimbursement.

    One of our psychiatric nurse practitioners, Jeovana Oshan, does accept a number of insurance plans.

    Because insurance plans vary widely, we encourage families to contact their insurance provider directly to understand their coverage.
    Learn more here: https://www.capsseattle.com/insurance

  • Generally, yes. Mental health services are typically eligible for payment using FSA or HSA funds; however, IQ testing for school admissions is typically not usually covered. We recommend checking with your plan administrator to confirm eligible expenses.
    Learn more here: https://www.capsseattle.com/insurance

  • If a CAPSS provider has an opening and believes they may be a good match, they will reach out to you directly. Submitting the form does not guarantee services or place you on a waitlist. Response times vary. Learn more: https://www.capsseattle.com/scheduling

  • Each provider at CAPSS runs their own independent practice, which means they manage their own schedule, availability, and decisions about taking on new clients, including whether or not they keep a waitlist.

    We do not maintain a centralized waitlist, and wait times vary by provider and service. Because each provider manages their own schedule and availability changes frequently, we’re unable to estimate how long it may take for an opening to become available.

    Learn more here: https://www.capsseattle.com/scheduling

  • We understand it can be frustrating not to hear back after submitting an inquiry. Because our providers each manage their own schedules and do not have administrative staff, we’re not able to respond to every inquiry. Providers reach out when they have availability and believe they may be a good fit, and we aim to keep our website updated with information about current referral needs. Learn more: https://www.capsseattle.com/scheduling

  • We recommend you contact Washington’s Mental Health Referral Service for Children and Teens for helping finding a provider. This is a free statewide resource that helps families find mental health care. Your child’s primary care provider may also be able to offer referrals.

  • Most of our providers offer both in-person and video sessions. Some providers are virtual-only and indicate this on their website bio.

  • Maybe. Many of our psychologists are PSYPACT-authorized, which allows them to provide virtual therapy to clients located in most U.S. states. Clients must be physically in a participating state at the time of the session. Learn more: https://www.capsseattle.com/psypact

  • We do not. Learn more: https://www.capsseattle.com/not-offered

  • We are located at 7222 Linden Ave N, Seattle. Learn more: https://www.capsseattle.com/office

  • Our office is a cozy, colorful space on the top floor of an older building, filled with natural light, plants, and children’s book posters. Learn more: https://www.capsseattle.com/office

  • We do have a flight of stairs to access our office, and do not have an elevator. If the stairs pose a challenge, please let us know in advance and we are happy to arrange accommodations.

  • There is free street parking which is usually fairly easy to find. Note that we do not have a parking lot or dedicated parking spaces. We are also accessible via public transit. Learn more: https://www.capsseattle.com/office

  • You can self-schedule your child’s IQ testing appointment directly. Go to this webpage and click on the psychologist you would like to schedule with, to go directly to their Client Portal and schedule your child’s appointment. Learn more: https://www.capsseattle.com/iq-testing

  • All of our therapists are licensed psychologists with doctoral-level training (PhD or PsyD), which provides advanced expertise in psychological assessment, evidence-based interventions, and complex case conceptualization. Our training allows us to offer thorough, research-informed care tailored to each client’s unique needs. While there are many skilled clinicians at various levels of training, our team’s doctoral-level education equips us to provide a comprehensive approach to therapy and assessment that can be especially valuable for nuanced or complex concerns.